Studio Terms

Monthly Contracts:

Monthly Unlimited Autopay membership contracts are a 4-month minimum commitment. Notify us at any time after the first four months should you need to suspend or cancel. Otherwise, your membership will continue to charge on the same day each month and auto-renew every 24 months. (For members in the discount group, your membership lasts for one year, upon which it can be manually renewed pending applicable verification of maintaining eligibility for the discount group.)
Following the initial 4 month commitment, monthly unlimited autopay contracts can be suspended following the initial 4 months at no penalty up to twice per calendar year for 14-45 days. You may combine the two available yearly suspensions as needed for a maximum suspension of 90 days each year. No exceptions.
If you have any questions about your membership or client account, please contact us .

Class Reservation Policy:

Pre-registering for class is STRONGLY encouraged.
You are required to read and agree to our studio liability waiver in order to sign up for class.
If you are registered for a class on the waitlist and you get moved into class, you will receive an email. By signing up for a class on the waitlist, you are agreeing to the same terms as if signing up for a class on the roster. The same cancelation and no-show policies apply. More about class waitlists HERE.
Please arrive to the studio no later than 5 minutes prior to class start time. If you are running a couple minutes late, please call and let us know.
Always check in at the desk immediately upon arrival! It is important that your attendance has been confirmed so that your spot is not given up to someone on the waitlist and/or you are not marked as a no-show.
If you are not checked in by class start time (and you have not let us know that you are running a couple minutes late) your spot in class may be given up to someone on the waitlist if they are present and waiting to get in.
Classes will start promptly on-time as scheduled and the door may be locked at class time. PLAN TO ARRIVE EARLY and give yourself plenty of time to navigate traffic and parking. Entering class late is disruptive for the teacher and fellow students.
Do not come to class if you have any cold or flu symptoms. Cancel your reservation asap.

Class Cancellation Policy:

Our class cancellation window and associated late cancel and no-shows fees are strictly enforced!
Cancellation windows:

6:00 am and 8:00 am class reservations must be cancelled before 8:00 pm the night before if you cannot attend class.

All other class reservations must be cancelled at least 2 hours before class time.
The cancellation window for special events and workshops is 24 hours in advance.
If you cannot attend a class that you are pre-registered for, login to your client account via our Firelight Yoga app or through our website “My Account” page and cancel your reservation within the cancellation window listed above to be “early-cancelled” without penalty. (If you sign up for the waitlist, you are agreeing to the same terms as signing up for a class. The same cancelation policy applies if you are moved onto the class roster from the waitlist at least 2 hours before class time.)
You can also call the studio if you are having difficulties canceling your reservation and we will be happy to assist you. Please leave a voicemail if we are not able to answer, or you can text 503-994-1491.
Class reservations made with class cards and single class purchases will result in the loss of the class from your account if you late-cancel or no-show.
Class reservations made with unlimited packages (including intro special packages,) will be charged $10 automatically at the time of a late-cancelation and $15 for no-shows. No exceptions and no refunds. PLEASE NOTE: Beginning Sept. 18, 2023, our fees will increase to $15 for late cancels and $20 for no shows.
To avoid the loss of a class from your package or the applicable fee, you MUST cancel at least 2 hours prior to your class reservation (or by 8pm the night before 6am and 8am reservations). No-show fees will be charged 24 hours following the class reservation missed.
Every effort possible should be made to cancel reservations within the cancellation window. However, if something emergent comes up, (i.e. sudden onset of symptoms of illness, last minute work schedule change, traffic issue, etc.) please call the studio and let us know asap! Thank you for always being honest!

Event & Workshop Cancellation Policy

The cancellation window for special events and workshops is 24 hours in advance.
Cancellations more than 24 hours in advance will be credited back to the client account for future purchases.
Cancellations less than 24 hours in advance will not be charged a fee, however no refunds will be issued (unless the event or workshop is cancelled by the studio.)

Waitlists

If you are registered for a class on the waitlist and you get moved into class, you will receive an email. By signing up for a class on the waitlist, you are agreeing to the same terms as if signing up for a class on the roster. The same cancelation and no-show policies apply. However, you will only be automatically moved onto the roster if the spot in class becomes open more than 2 hours prior to class start time.
If a spot in class opens up less than 2 hours before class time, we may try to contact you directly (via phone or text) to see if you are able to come to class on short notice. If you do not answer the call or respond to the text within 10 minutes, we will contact the next person on the waitlist until the spot is filled, or open up the spot for registration by all.
If you arrive to the studio for a class that you are on the waitlist for, you may wait in the lobby until class start time to see if someone on the class roster is a no-show.

On-Site Parking:

When attending in-person classes at the studio and traveling by vehicle, PLEASE DO NOT PARK IN THE PARKING LOT AT THE BACK OF THE BUILDING. THIS LOT IS FOR KSTATION CONDO RESIDENTS ONLY.
Parking is all free, street parking in the neighborhoods surrounding the studio. Depending on time-of-day, parking can be a little challenging. Please give yourself extra time to park and still be to class on time.

General Guidelines:

Any changes to reservations made with ClassPass, (including cancellations and switching classes,) MUST be handled directly through ClassPass.
Firelight Yoga is not responsible for lost or stolen items. (A limited number of padlocks are available at the front desk for use for restroom lockers.) We have a lost and found, however when it fills with a lot of unclaimed items, they are regularly donated.
Please read and follow the studio etiquette HERE.

Studio Contracts and Class Packages Expiration:

Please read the fine print for all class packages, including sales packages and special offers, regarding activation and expiration periods.
Monthly Unlimited Autopay membership contracts are a 4-month minimum commitment. Notify us at any time after the first four months should you need to suspend or cancel. Otherwise, your membership will continue to charge on the same day each month and auto-renew every 12 months. (For members in the student or teacher discount group, your membership lasts for one year, upon which it can be manually renewed pending applicable verification of maintaining eligibility.)
Following the initial 4 month commitment, monthly unlimited autopay contracts can be suspended following the initial 4 months at no penalty up to twice per calendar year for 14-45 days. You may combine the two available yearly suspensions as needed for a maximum suspension of 90 days each year. No exceptions.

Purchase Policy:

No refunds on class package purchases. Class package purchases are exchangeable for other packages or retail items, or the amount can be transferable to another client if desired.
No guarantee is implied that a specific class format, teacher or time slot will continue to be offered indefinitely and no refunds, extensions, or early contract cancellations will be issued due to schedule changes. Every attempt will be made to give notice in advance of any class cancellations or schedule changes.
Retail purchases are returnable if, unworn with receipt and all sales tags intact, within 15 days of purchase. Retail “sale” items are nonreturnable/nonrefundable.

Credit Card Transactions:

Monthly autopay members must have a valid credit card stored in their profile. (We do not have access to your credit card information. It is encrypted and stored in our secure software.)
It is recommended that everyone has a payment source saved to their account for fast, easy and contactless purchases.

Minimum Age Requirements:

The minimum age to practice unheated classes is 13. Clients between the ages of 13 and 16 need to be accompanied by an adult the first 5 times they practice.
The minimum age to practice heated classes is 15. Clients between the ages of 15 and 17 need to be accompanied by an adult the first 5 times they practice.
A minor’s parent or guardian must must sign the new student waiver indicating consent for their minor to practice with FLY.
We do not allow unaccompanied minors to wait in the lobby while their parent or guardian is taking class.

Liability Waiver

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As consideration for Firelight Yoga, LLC (“FLY”) allowing me to participate in yoga classes or workshops (the “Activities”) offered by FLY and its owners, instructors, teachers, employees, and independent contractors (collectively, “Staff”), I agree to the following:

1. FLY may offer the Activities live in person, online via live streaming, online via pre-recorded, on demand videos, or in public places not owned or otherwise controlled by FLY. My participation in the Activities may involve the use of props or other equipment (collectively, the “Equipment”) provided or owned by FLY. The Activities and my use of the Equipment may be harmful to me and involve:

Aerobic exercise.
Strenuous physical exertion.
Repetitive movements.
Warm or hot temperatures.
Stretching or bending.
Inversions.
Holding poses or positions for long periods of time.
Exposure to viruses, including life-threatening or life-altering diseases.

2. My participation in the Activities and my use of the Equipment may expose me to minor, severe, or even fatal injuries, including but not limited to:

Head, neck, back, muscle, bone, or spinal injuries.
Sprains, strains, tears, pulls, dislocations, or broken bones.
Cuts, blisters, burns, or rashes.
Dizziness.
Exhaustion.
Fainting.
Dehydration.
Abnormal blood pressure.
Colds, flus, bacteria, and viruses.
Heatstroke.
Heart attack.
Concussions.
Arthritis.
Paralysis.
Death.

3. I am aware of the contagious nature of bacterial and viral diseases. I AM AWARE OF THE RISK THAT I MAY BE EXPOSED TO OR CONTRACT A BACTERIAL OR VIRAL DISEASE BY PARTICIPATING IN THE ACTIVITIES OR USING THE EQUIPMENT. While FLY has implemented preventative measures to reduce the spread of bacterial and viral diseases in FLY’s studio, I understand that FLY cannot guarantee and does not guarantee that I will not become infected with an infectious disease while at FLY’s studio. I will follow all instructions of FLY while at FLY’s studio, which could include my use of face coverings. I will not enter FLY’s studio if I experience symptoms of an infectious bacterial or viral disease; have a confirmed or suspected case of an infectious bacterial or viral disease; and I will follow all current CDC recommendations for isolation and quarantine if I have come in contact with a person who has been confirmed or suspected of having an infectious bacterial or viral disease.

4. I am in control of my body and responsible for knowing and respecting my medical or physical limitations. I am responsible for my safety at all times. I will listen to all instructions given by Staff as to when, where, and how to safely perform and not perform yoga and other exercises. Any deviation by me from such instruction will be at my own risk.

5. It is my responsibility to consult a physician prior to and regarding my participation in the Activities and use of the Equipment. I promise that I am physically and mentally fit and have no medical condition which would prevent my full participation in the Activities or use of the Equipment. I believe I have a level of physical health and strength, and fitness and flexibility abilities that the Activities and my use of the Equipment requires. In the event I am pregnant, I will not participate in the Activities or use the Equipment until I have discussed the risks with my physician.

6. I AM VOLUNTARILY CHOOSING TO PARTICIPATE IN THE ACTIVITIES AND USE THE EQUIPMENT DESPITE MY KNOWLEDGE OF THE ASSOCIATED RISKS AND DANGERS. I ACCEPT AND ASSUME FULL RESPONSIBILITY FOR ANY AND ALL RISKS OF PERSONAL INJURY, ILLNESS, DISABILITY, DEATH, OR PROPERTY DAMAGE ASSOCIATED WITH MY PARTICIPATION IN THE ACTIVITIES AND USE OF THE EQUIPMENT, WHETHER OR NOT CAUSED BY THE ORDINARY NEGLIGENCE OF FLY. No other language in this Release of Liability & Assumption of Risk (this “Liability Release”) should be interpreted to limit the scope of my assumption of risk in this Section.

7. I EXPRESSLY WAIVE AND RELEASE ANY AND ALL CLAIMS, NOW OR LATER KNOWN, AGAINST FLY ARISING OUT OF OR ATTRIBUTABLE TO MY PARTICIPATION IN THE ACTIVITIES OR MY USE OF THE EQUIPMENT. I EXPRESSLY WAIVE AND RELEASE THESE CLAIMS EVEN IF THEY ARISE OUT OF THE ORDINARY NEGLIGENCE OF FLY. I PROMISE NOT TO MAKE OR BRING ANY SUCH CLAIM AGAINST FLY AND FOREVER RELEASE AND DISCHARGE FLY FROM LIABILITY UNDER SUCH CLAIMS. I expressly intend for this release to bind my family while I am alive and my heirs, assigns, guardians, and personal representative if I die. I understand this release constitutes a waiver, release, discharge, and covenant not to sue FLY because it prevents my family, heirs, assigns, guardians, and personal representative from seeking medical reimbursement, making any claims against FLY, or initiating legal proceedings against FLY, whether on my behalf or otherwise.

8. I am at least 18 years old. If I am under the age of 18, then I am required to have a parent or guardian signature on this form to state their consent for me to participate in the Activities. By signing, my parent or guardian agrees to abide by the terms and conditions of this Liability Release. Aside from age-specific Kids Yoga or Teen Yoga classes, if I am under 13, I will not be allowed to practice at FLY’s studio. If I am between the ages of 13-15, then a parent or guardian must practice alongside me in unheated classes only. Minors who are at least 15 years of age may participate in hot classes, however a parent or guardian must practice alongside them for a minimum of their first 5 classes before being permitted to practice on their own.

9. All mirrored and glass surfaces at FLY are fragile. Any amount of pressure, force, or weight can break them, which may cause varying levels of injury. Not all glass surfaces are tempered. When participating in the Activities at FLY’s studio, I shall not ever do handstands, headstands, and other inversions against mirrors or windows. In the event that I am responsible for breaking glass or mirrors at FLY, I shall reimburse FLY for the full replacement and installation costs. I will not hold FLY or staff liable for any injury caused to me.

10. Oregon laws control the interpretation of this Liability Release and this Liability Release is meant to be as broad and inclusive as the laws of the State of Oregon allow.

11. I understand this Liability Release replaces any previous statements, understandings, or agreements between me and FLY that relates to my release of claims against FLY and assumption of risk of my participation in the Activities and use of the Equipment, including previous versions of this Liability Release.

12. If any part of this Liability Release is found invalid, illegal, or unenforceable, then the remaining parts will still be valid and enforceable. If my assumption of FLY’s ordinary negligence or my release of claims arising out of FLY’s ordinary negligence is found to violate public policy or be unconscionable, then my assumption of all other non-negligent risks and release of all claims not attributable to FLY’s negligence will remain in effect and enforceable.

By agreeing to these terms, I acknowledge that I have carefully read and understand this Release & Waiver of Liability and that I am voluntarily giving up substantial legal rights, including the right to sue FLY.

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